June 18, 2018
Future Nonprofit Jobs Reflect Evolving Nature of Organizations

March 21, 2017 — Nonprofits, responding to cultural and technology change, as well as how people interact with them, are evolving in many ways, not the least of which is the types of jobs they will need to fill in coming years.

According to a recent report in Fast Company, the following three jobs will likely top the list nonprofits will need to staff to meet their missions:

Chief Culture Officer. According to the report, a chief culture officer at nonprofits "includes managing the organization's relationship with the community, implementing wellness and health initiatives, and drawing up policies for avoiding burnout. They're usually also the person in charge of overseeing hiring and staffing decisions, particularly those that lead to an inclusive and equitable workplace."

The need for a CCO will become especially important in smaller organizations, the report noted, "where staff are regularly connecting with community members, can make or break a nonprofit, just as it can a corporation." This is especially true in that culture can influence current and potential donors to support the organization.

Data Scientist. As many nonprofits understand, collecting, managing, and understanding data is key to its ability to understand program performance, manage itself, and meet goals. The challenge for many is putting this notion into practice.

"Armed with better data, nonprofits can stay efficient and effective, even with limited resources. To do that, they need data experts," according to the report. "They're finding that there's no substitute for in-house expertise. Full-time data science employees can help nonprofits identify trends to fine-tune their programming and plug holes in delivery services—all in close to real-time."

UX Designer. User experience design aims to enhance user satisfaction with a product by improving its usability, accessibility, and pleasure – and for nonprofits its where culture and data meet.

"For nonprofits, full user experience design and evaluation spans the on- and offline processes that clients work through in order to make use of an organization's programs and services," Fast Wire reported. "So nonprofits are investing more in hiring in-house user experience experts to help them get that right."

While nonprofits seek input from key audiences on what they do and how well they do it, this type of data collection traditionally has been part of other jobs, but, the publication said, " many are now realizing that well-intentioned feedback gathering isn’t always enough to make the improvements that matter most – especially when it can mean the difference between serving hundreds or thousands of people in need."

The for culture management, data analysis, and user experience expertise is expected to grow in tandem with the development of nonprofits in general, and, according to the report, "As many people start to think anew about the purpose of their work and whether it squares with their values, they may find their talents needed at organizations where they wouldn't have even five years ago."

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